Rentals

The right marketing strategy is essential for attracting high-quality tenants and ensuring your property achieves its optimal rent value.

Our agency specialises in modern and professional marketing campaigns that highlight your property’s best features to appear to the right audience.

To achieve this, we:

• Provide Premiere listings on Realestate.com.au and Domain.com.au.
• Collaborate with professional real estate photographers to produce high-quality images to showcase your property.
• Market across multiple high traffic platforms including leading rental websites, social media channels and our database.

The right tenant will not only ensure a regular income stream but will also look after your hard- earned investment property as though it were their own, reducing the need for maintenance and repairs.

That’s why all agents should take the tenant selection and retention processes seriously.

Here are a few key points to consider:

• Our thorough application review goes beyond standard checks, ensuring we select responsible tenants with a strong rental and employment history.
• We prioritise ongoing communication and proactive service, fostering positive relationships that encourage tenants to stay longer and care for your property.
• We take a sales-driven approach, highlighting your property’s features and unique value to attract tenants who see it as their future home.

In addition to managing your tenants, our priority is safeguarding your property and maintaining it to a high standard.

A well kept property not only preserves its capital value but also continues to attract quality.

In order to maintain that we offer:

• We conduct a professional and thorough ingoing and outgoing inspection each tenancy, and 2 periodic inspections per year. Additional Periodic inspections can be arranged at request.
• Enjoy 24/7 access via the secure online portal to your inspection reports, statements and maintenance information.
• Thorough understanding of the Residential Tenancy Legislation changes and updates.
• Payment of all rates, body corporate levies and maintenance invoices.

Ensuring your property attracts the ideal tenant whilst minimising vacancy depends on setting the right rental price – one that reflects its features, benefits compared to current market trends.

After conducting a thorough property assessment and discussing any unique attributes you highlight.

Our team will continue to:

• Provide you with facts and evidence of the current local marketplace activity.
• Confirm comparable rents, vacancy rates and trends in the area.
• Guide you on simple modifications you could make to the property (if applicable) that would yield a higher rent and therefore a better return on your investment.

I consider myself very privileged to have been recommended to Chantelle – originally for a rental property. I passed this recommendation onto another friend who is also extremely happy with the professionalism received from her. – I have sold / rented out many properties and I will never use another agent. I would STRONGLY suggest that you contact Chantelle. I did and it has been the best decision I have made regarding property.

Chantelle has managed properties for about 8 months since we moved from our other agent. We have found her service and attitude to be of a very high standard. Our dealings with Chantelle have always been pleasant and professional and we would have no hesitation in recommending her to anyone wanting property management.

Our company has been providing building and maintenance services for the past two years to both rental and sales properties. It is evident by the way that Chantelle actions her maintenance items that tenants are kept fully informed of the maintenance procedure, this in turn enables our trades to obtain access to properties with ease and without delay or complications. From a professional building perspective, her systems clearly work and this results in significantly reduced costs and damage to investment properties. Chantelle gives us the confidence that our dealings with Chantelle and her tenants will continue to be courteous, respectful and professional at all times.

We are very happy with the service that you have provided.  Even though we have not met, you have gained our confidence that our 3 properties are in great hands.  And that level of confidence stems from your professionalism, quick responses (even if we are not always quick to respond), and all done with a friendly tone.  We genuinely trust that you will do the right thing for our properties. So thank you for all that you do for us.  We really appreciate it.

It is important to me in terms of knowing who is managing the property. You always reply my emails or calls promptly, provide clear explanations of my concerns, take actions promptly in terms of repairing items in the property. Overall, you are responsible and trustworthy, thank you for taking care of my property so well.

Chantelle has been an absolute pleasure to deal with. Her professionalism, attention to detail, and clear communication made the entire process smooth and stress-free. She’s always proactive, reliable, and genuinely cares about delivering the best outcome for her clients. We couldn’t be happier with the level of service she’s provided.